Use cohort‑based revenue and churn to estimate LTV conservatively. Prefer ranges over false precision. Revisit quarterly as retention stabilizes. If you sell monthly, assume modest expansion unless proven. Tie LTV to real behavior, not hopes. Comment with your current LTV guess and one assumption you’ll validate this month to reduce uncertainty.
Define a crisp hypothesis, a learning metric, and a stop rule. Spend the smallest amount that yields a signal. Compare channels by quality of insight, not clicks. Record setup time and emotional toll. Kill weak channels quickly, double down where conversations happen. Share the next channel you’ll test and the question you want answered.
Track hours per channel, experiment, and customer segment. If a tactic drains energy without insight, it costs more than money. Replace it or automate ruthlessly. Use a simple weekly review to reallocate time toward compounding activities. Tell us one task you will delete or delegate this week and what you will do instead.
Run five short interviews per cycle using a simple script: context, job‑to‑be‑done, last successful attempt, last failed attempt, and desired progress. Listen for language you can echo in copy. Record, tag, and summarize. Ask permission to follow up after changes. Post your first three questions and we’ll suggest a gentle opener that earns trust.
Embed a one‑question pulse, a contextual thumbs‑up/down, and a lightweight “what were you trying to do?” prompt. Trigger only after meaningful actions. Route responses to a shared inbox and tag relentlessly. Close the loop by notifying users when you ship fixes. Share the micro‑prompt you will add and the decision it should inform.
Score reach, impact, confidence, and effort, then sort. Force a tie‑breaker when two bets look similar by rechecking customer proof. Commit to one top bet per cycle and write a kill rule in advance. Review post‑mortems, not just wins. Comment with two candidate bets and your current scores; we’ll help refine the confidence notes.